Requests for Reasonable Modifications
In accordance with FTA 49 CFR Parts 27 and 37, GMT is committed to ensuring a reliable, accessible experience for all customers. All requests for reasonable modifications to GMT programs and services will be considered on an individual basis. Please note that GMT may be unable to accommodate requests for reasonable modifications which would result in a fundamental alteration to the nature of GMT programs and services, or which would directly interfere with the health and safety of others. In the event that a barrier to access exists, but the requested modification cannot be granted, GMT will, to the maximum extent possible, assist in determining an alternate reasonable modification to provide equivalent access to its programs and services.
For more information on GMT’s reasonable modification and the procedures to file a request or a complaint, contact GMT at 802-864-2282 (VT Relay 800-253-0191), info@RideGMT.com, or at our administrative office at 15 Industrial Parkway, Burlington, VT 05401. For more information visit www.RideGMT.com