About Title VI
GMT operates its programs and services without regard to race, color, and national origin in accordance with the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with GMT.
For more information on GMT’s civil rights program and the procedures to file a complaint, contact GMT at 802-864-2282 (VT Relay 800-253-0191), info@RideGMT.com, or at our administrative office at 15 Industrial Parkway, Burlington, VT 05401. For more information visit www.RideGMT.com
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC, 20590.
About Section 504-ADA
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. The Federal Transit Administration works to ensure nondiscriminatory transportation in support of its mission to enhance the social and economic quality of life for all Americans. The FTA Office of Civil Rights is responsible for civil rights compliance and monitoring to ensure non-discriminatory provision of transit services. ADA generally encompasses an area of law known as Section 504 of the Rehabilitation Act which requires federal recipients to designate a responsible employee to receive formal written complaints of discrimination under the ADA. This does not include informal service complaints.
Mark Sousa, Director of Grants and Compliance
15 Industrial Parkway
Burlington, VT 05401.
Grievances shall be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request. Grievances may not be made with a phone call. The grievance should be submitted as soon as possible but no later than 60 calendar days after the alleged violation. GMT shall provide for the prompt and equitable resolution of complaints alleging any discrimination on the basis of disability in its programs or activities.