Green Mountain Transit (GMT) provides ADA paratransit services for persons unable to use GMT fixed route bus system because of a disability. This paratransit service is provided within three-quarters (3/4) of a mile, on either side, of the GMT fixed route system.
Eligibility for paratransit transportation is determined through an application process. Applications are available at GMT and can be requested by calling 802-540-2468 or emailing us at ADA@RideGMT.com. Completed applications are evaluated within 21 days of receipt at GMT. Notification of the resulting determination is then forwarded to the applicant by letter.
ADA paratransit service, sponsored by Green Mountain Transit is provided through Special Services Transportation Agency (SSTA).
Out-of-town, ADA-eligible visitors can contact 802-540-2468 to set up visitor status.
Important Notice for ADA Paratransit Riders
Effective December 1, 2025
Beginning December 1, 2025, all ADA paratransit trips provided by Special Services Transportation Agency (SSTA) will require payment of the $4 per trip fare. Riders who have not paid will not be able to board or schedule trips until their fare is paid.
Riders are also expected to pay any outstanding account balance. Please contact or work with SSTA staff to review your balance and discuss available payment options.
SSTA now offers additional, more convenient payment methods, including digital payment through Token Transit. If you need help setting up Token Transit or would like to learn more about other ways to pay, please ask SSTA staff for assistance.
Please note that the College Street area, which was previously fare-free, will also be subject to the $4 ADA paratransit fare beginning December 1, 2025. This area covers approximately three-quarters from College Street, between the Burlington Waterfront and the UVM Medical Center.
Thank you for your cooperation and continued use of SSTA services.
Contact Information:
2091 Main Street,
Colchester VT 05446
Call Center Hours:
7:30a-4:30p Monday-Friday
802-878-1527
Call Center Hours:
7:30a-4:30p Monday-Friday
802-878-1527
Paratransit Service Manual:
Please review our Paratransit Guide that outlines GMT’s policies for scheduling trips.
Paratransit Service Manual:
Overview & Application Instructions
Eligibility Application Part 1: Applicant Information
Eligibility Application Part 2: Certified Health Care Professional Verification
Service Maps
Comments/Complaints
If you have comments or complaints related to ADA service, please refer to our ADA complaint Procedures